The second-hand marketplace Shoppers Voice Frustration About Size Updates
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
This online marketplace has updated its size classifications for female and kids' apparel without notifying all shoppers about the modification.
Online Platforms Backlash
Countless users and merchants have taken to social media claiming that product pages now present a different size category compared to what was initially listed because of the remapping.
The platform stated the revised method more closely matches comparable marketplaces.
The platform has recommended to examine their items and manually change the size where appropriate, causing user dissatisfaction.
Sizing System Modifications
Earlier, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was previously a 12 but currently displays as UK 16-18.
User Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, based in Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Manual Updates
Another shopper, from Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she explained.
Service Background
The service features exceeding 100 million members, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: previously, Vinted reversed a change regarding delivery choices after backlash from users.
